ARITRA PAL. Hybrid AI framework for customer churn classification and business risk assessment. Journal of Computer Science and Technology Studies, [S. l.], v. 8, n. 10, p. 01–09, 2026. DOI: 10.32996/jcsts.2026.8.10.1. Disponível em: https://alkindipublisher.com/index.php/jcsts/article/view/13599. Acesso em: 4 oct. 2026.